Publishers Australia understands and appreciates that members may be concerned about their privacy and about the confidentiality and security of any information that the association may gain about them. Publishers Australia is committed to protecting the privacy of members and associate members and abides and complies with the National Privacy Principles. This policy statement sets out the information handling practices and operating procedures of Publishers Australia.
Publishers Australia usually collects information about members and others who interact with the association (including personal information about individual delegates of members) from database update forms and event registration forms. Therefore, the type and level of information which Publishers Australia collects about members and delegates will depend on how they use the services offered by the association.
Use and disclosure of information
Personal information, which a member supplies, is collected by Publishers Australia for use in connection with conducting its operations. Such uses include matters related to the processing of membership application forms, the provision of membership and training products or services, the staging of awards events, seminars, workshops and networking events, and for membership administration.
Information provided in surveys that are conducted from time to time is generally used for statistical purposes. Publishers Australia will not disclose personal information concerning a member or a delegate to parties outside of Publishers Australia, other than for a purpose made known to a member or a delegate to which they have consented.
Note that the information provided by members may be disclosed to agents, contractors or third party service providers of Publishers Australia who provide administrative, telecommunications, computer or other services to Publishers Australia in connection with the operation of its business and who are under duties to Publishers Australia to keep such information confidential and secure.
Publishers Australia maintains strict standards and security procedures to prevent unauthorised access to personal information pertaining to members and delegates, and to ensure the correct use of information.
Member access to information
Publishers Australia will always try to maintain accurate, complete and up-to-date information regarding members and delegates. As a result, there are procedures in place which facilitate amendments and verification of personal information. If a person thinks that their personal information that is retained by Publishers Australia may require correction, updating or any other form of amendment, they should contact Publishers Australia. The association will then take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.
If a person has a complaint regarding the way in which their personal information is being handled by Publishers Australia, they should contact Publishers Australia in the first instance. If the parties are unable to reach a satisfactory resolution of the issue through negotiation, the person may wish to request an independent tribunal to investigate the complaint such as the Privacy Commissioner, and be prepared to present evidence in relation to any such matter to the independent tribunal.
How to contact Publishers Australia
Level 8, 15 Blue Street
North Sydney NSW 2060
Phone: (02) 9955 1510
Fax: (02) 9955 1986
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